Terms of service

Terms of Service

Welcome to Heina. By accessing or using our website, you agree to these Terms of Service. Please read them carefully before using our store or placing an order.

Website Use

You agree to use our website only for lawful purposes and in a way that does not harm, restrict, or interfere with the operation of our store.

You must provide accurate information when creating an account, placing an order, or contacting us.

Products and Orders

We make every effort to provide accurate product descriptions, images, pricing, and availability information. However, minor variations may occur due to manufacturer updates or display differences.

All orders are subject to availability and payment confirmation.

We reserve the right to refuse or cancel an order when necessary, including cases involving incorrect pricing, suspected fraud, or inventory issues.

Pricing and Payments

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.

Payment must be completed before an order is processed.

We reserve the right to change prices, promotions, or product availability at any time without notice.

Shipping

Orders are processed according to our Shipping Policy.

Delivery times may vary depending on the shipping method, destination, carrier delays, weather, or other circumstances outside our control.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review that policy before requesting a return.

Intellectual Property

All website content, including text, images, logos, and design elements, belongs to Heina or is used with permission and may not be copied or used without authorization.

Third-Party Services

Our store may use third-party services such as payment processors and shipping providers. These services may have their own terms and policies.

Limitation of Liability

Heina is not responsible for losses or damages resulting from circumstances outside our reasonable control, including shipping delays, carrier issues, or website interruptions.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use information.

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page.

Contact Us

If you have questions about these Terms of Service, contact us:

Heina
Email: AnitaHeino@outlook.com

Address:
18 Sandhage Dr
Pearl River, NY 10905
United States