Privacy policy

At Heina, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or make a purchase.

Information We Collect

When you use our store, we may collect information such as:

  • Name
  • Email address
  • Phone number (if provided)
  • Billing and shipping address
  • Order details
  • Payment information (processed securely through payment providers)
  • Device and website usage information

How We Use Your Information

We use collected information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you about your orders
  • Improve our website and services
  • Prevent fraud and protect our customers
  • Comply with legal requirements

Payment Information

Payments are processed securely through third-party payment providers. Heina does not store your full credit card number or payment details on our servers.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Understand how visitors use our website
  • Provide a better shopping experience

You can adjust cookie settings through your browser.

Sharing Your Information

We may share information only when necessary with trusted service providers who help us operate our business, such as:

  • Payment processors
  • Shipping providers
  • Website and store technology providers

We do not sell or rent your personal information.

Data Security

We use reasonable measures to help protect your personal information. However, no online transmission or storage method is guaranteed to be completely secure.

Your Rights

Depending on your location, you may have rights regarding your personal information, including requesting access, correction, or deletion of your data.

To make a request, contact us.

Children's Privacy

Our website is not intended for children under the age required by applicable laws to make purchases without parental consent. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy, contact:

Heina
Email: AnitaHeino@outlook.com

Address:
18 Sandhage Dr
Pearl River, NY 10905
United States